Privacy Policy — Saint Automation LLC
Effective Date: February 2026
Saint Automation LLC ("Saint Automation," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our automated messaging services on behalf of local service businesses.
Information We Collect
When users contact a service business through our messaging assistant, we may collect:
- Name
- Phone number
- Service request details
- Appointment preferences
- Message interaction history
How We Use Information
We use this information only to:
- Respond to customer inquiries
- Provide customer support and service updates
- Coordinate appointments or callbacks
- Improve service communication quality
SMS Messaging Privacy
If you provide your mobile number, you may receive conversational SMS messages related to your inquiry, including:
- Missed-call follow-up
- Service intake questions
- Appointment coordination
- Status updates
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Sharing
We do not sell or rent personal information. Information may only be shared with:
- The service business you contacted
- Messaging service providers required to deliver communications (e.g., Twilio)
All providers are required to protect user information.
Opt-Out and Help
You may opt out of SMS messages at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.